Our service status

If you’re having problems accessing our Mobile app or Internet Banking, follow our interactive help guide to get back online.

Internet banking	Available Essential Maintenance As a result of the clocks going back this weekend our ATMs and mobile, online and telephone banking services will be unavailable between 23:45 BST on Saturday 25 October and 03:00 GMT on Sunday 26 October. Please prepare by taking cash out in advance. Your card will work as normal in stores and online during this time.
Mobile banking	Available Essential Maintenance As a result of the clocks going back this weekend our ATMs and mobile, online and telephone banking services will be unavailable between 23:45 BST on Saturday 25 October and 03:00 GMT on Sunday 26 October. Please prepare by taking cash out in advance. Your card will work as normal in stores and online during this time.
Telephone banking	Available Essential Maintenance As a result of the clocks going back this weekend our ATMs and mobile, online and telephone banking services will be unavailable between 23:45 BST on Saturday 25 October and 03:00 GMT on Sunday 26 October. Please prepare by taking cash out in advance. Your card will work as normal in stores and online during this time.
Branch banking	Available
TSB Smart Agent - Website	Available
TSB Smart Agent - Mobile Banking App	Available

Read our latest Open Banking Service Report.

Our previous reports can be found here: