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Update your identification and proof of address

If we’ve asked you to update your ID or proof of address with TSB, you can do this online with your smartphone. If you use a screen reader, you’ll need to visit us in branch.

We use Adobe Sign for this kind of request. Adobe will pass the information you provide to us in a secure manner and won’t process it in any other way. Information on how we use your data can be found in our Data Privacy Notice.

What you’ll need

To update your ID or proof of address documents, you’ll need:

  • A valid passport or photo driving licence
  • An accepted proof of address documents
  • The type of documents we accept are listed below

If you can’t use the online form, or would rather do this in person, you can visit us in branch.

Any questions?