Step 1
Tap the Payments tab, then tap Deposit a cheque. Or, go to Home then tap the three dots in the right-hand corner.
Deposit a cheque
Follow these steps to deposit a cheque using the TSB Mobile Banking App.
Step 2
Enter the name and amount as shown on the cheque. Add a reference if you want to. Then tap Continue. Use the full name as written on the cheque.
Step 3
Tap Take photo. Hold your phone above the cheque and follow the onscreen prompts. Your camera will then take the photo automatically.
Step 4
Check the details. If they’re correct, deposit your cheque by tapping Confirm.
Step 5
That’s it – all done. Keep the cheque safe until you see the money in your available balance.
Need a hand?
Most problems happen because we can’t read the details on the cheque.
Is your cheque laid flat, not folded, on a flat surface?
Natural light is best, but strong shadows can be a problem
Is your cheque on a plain surface? Patterned – and even wood-grain – can be a problem
Are all the fields filled in clearly?
Follow the on-screen prompts to position your phone correctly over the cheque so all corners are in focus
No luck? Take your cheque to a TSB branch or pay it in at a Post Office.
Not using the TSB Mobile Banking App yet? Learn more about the app or download it now.
Need further help? Visit our Help & Support page.
