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Help and Support


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If you’re having problems accessing our Mobile app or Internet Banking, follow our interactive help guide to get back online.

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Need to talk to us?

Chat

Chat

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Fastest

Login to the TSB Mobile Banking App to chat to our agents. We're available 8am-5.30pm Monday to Friday. Our fraud team is available every day, 8am-9pm.

Call

For details on operating hours please visit our contact us page.

Branch

Opening days and hours vary. Find a branch to check opening times.


Simple steps to set up the TSB Mobile Banking App

Download the app

Click Log in / Register

Follow the on-screen instructions to set up your digital banking

App QR code

Put things right

If there is anything you are unhappy about, get in touch and we’ll do our best to put things right.


Service status

Get up to date information on our services.