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Do What Matters

An integral part of our business strategy, the Do What Matters 2025 plan brings together our social and environmental commitments to deliver a long-lasting and meaningful impact for our customers, colleagues, suppliers, communities, and the planet.

The plan is simple, yet focused, with three key themes: business essentials, people and planet. Its goals are focused on social and financial inclusion, fair business practices, and supporting a fair transition to a greener planet.

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Let’s get the essentials right
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We’re starting from a rock-solid foundation of responsible business behaviours. The things everyone expects of a credible, modern business.

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Let’s do what’s right for people
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We’re focusing on delivering social good by supporting financial and social inclusion, and encouraging fair business practice.

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Let’s do better for the planet
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We’re committed to reducing our impact on the environment and supporting our customers, colleagues, and those we work with to make sustainable decisions.

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TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.

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