Existing Mortgage Customers
If you’re thinking of switching your mortgage deal or looking to borrow more, we’re here to help. You can switch products online, call us on 0800 056 1088 or go into your local branch where our team of expert Mortgage Advisers will be happy to help.
If you know the mortgage product you wish to switch to, take a look at our mortgage repayment calculator to see what your new monthly payments could be.
You can view your mortgage account and get your up-to-date balance through Internet Banking and our mobile banking app.
You may have the option to choose when your new product transfer rate starts. You can choose to start it up to three months' ahead of when your fixed rate ends. Then your new rate will take effect on the first of the month you've chosen. For example: If you apply on 9th May, you can select a start date of 1st June, 1st July or 1st August.
However, please note that if you apply after 23rd of the month you are unable to select the 1st of the following month but can select 1st of the subsequent 3 months. For example: If you apply on 27th May, you can select 1st July, 1st August or 1st September.