Set up biometrics

Follow these steps to log into the TSB Business Banking App using your fingerprint or face.

Step 1

Tap the profile icon.

Step 2

Tap ‘Fingerprint login’ or ‘Face ID login’ (depending on your device).

Step 3

Toggle the biometric verification setting on.

Step 4

Tap ‘Yes’ to activate it.

Step 5

Tap ‘Set up’ to continue.

Step 6

Your Face ID login is ready, tap ‘Continue’ to exit.

Not using the TSB Business Banking App yet? Learn more about the app or download it now.

Need further help? Visit our Help & Support page.

If you have a hearing or speech impairment you can contact us using Text Relay or Textphone on 0345 835 3852 (lines are open 8am – 6pm Monday to Friday, 9am – 2pm Saturdays).

Your Business Banking Call Centre is available from 8am to 6pm Monday to Friday and 9am to 2pm Saturday (excluding UK public holidays).

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Not all telephone banking services are available 24/7.

TSB Bank plc. Registered Office: Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH. Registered in Scotland, no. SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB adheres to The Standards of Lending Practice for business customers which are monitored and enforced by the Lending Standards Board. Read more about our lending commitments to you (PDF, 400KB).

TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. (Please note that due to the schemes' eligibility criteria not all TSB business customers will be covered by these schemes).

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