Platinum Added Value accounts

Make a claim

Call 0800 0725 467 or report a breakdown here.

Platinum AA breakdown cover Terms and Conditions (PDF, 600KB)

Benefits

• Roadside Assistance - if you break down more than a quarter of a mile from home and if the AA cant fix your vehicle at the roadside, they'll take you, your vehicle and up to 7 passengers to a local garage
• Home Start - help at or within a quarter of a mile from your home
• Relay - recovery to any single UK destination of your choice if the AA is unable to fix your car at the roadside or arrange a prompt local repair
• You're covered whether you are in you own car or someone else's
• Accident Management - Help in arranging the repair, recovery and claim processing for vehicles following an accident or vandalism where you are claiming under your motor insurance
• No need to renew your AA cover each year as it lasts as long as you are a Platinum Account holder 

• Worldwide Family Travel Insurance with winter sports for you and your partner (if both under 80 years of age) as well as your unmarried dependant children up to the age of 24 and still in full time education
• Up to 45 days per trip in duration (Winter sports are covered up to a maximum of 31 days in total in any calendar year). There is no limit to the number of trips which can be taken
• Comprehensive cover, including: emergency medical cover* (up to £10,000,000), cancelling your trip or coming home early (up to £5,000), accidental death or permanent disability benefit(up to £100,000), travel disruption cover (up to £5,000), possessions cover (up to £2,500) and new for old replacement (for baggage up to two years old)
• A wide range of upgrades options available including wedding and golf cover 
• No need to renew your insurance each year as you re covered as long as you are a Platinum Account holder (subject to eligibility) 

You must tell us about any medical conditions that you are aware of affecting anyone covered by the policy failure to do so may affect your claim please refer to the policy documents for full details of the exclusions.

Subject to approval. You must tell us about any medical conditions that you are aware of affecting anyone covered by the policy failure to do so may affect your claim please refer to the policy documents for full details of the exclusions.

• Covers one phone for sole account holders or two phones for joint account holders, in the UK or abroad 
• Covers phones up to a maximum individual original retail cost or value of £2,000 including VAT 
• Covers repair or replacement of your handset where your phone is lost, stolen or cannot be fixed. Replacements may be from reconditioned stock 
• Covers the cost of unauthorised calls made up to £1500 for contract phones, and up to £300 for pay as you go phones 

• Pay no interest on an Arranged Overdraft up to £150, subject to application and approval.
• You can apply to increase any Arranged Overdraft you have. Any amount above the £150 interest and fee free amount will be subject to our standard interest rates which can be found in our Banking Charges Guide.
• Avoid unexpected Overdraft interest with our grace period

Subject to application and approval.

Internet Banking
The quick and easy way to control your money. Pay bills, check balances, transfer money between accounts, set up and cancel standing orders, view and cancel Direct Debits and more.

Find out more and get started with Internet Banking

Mobile Banking
Make it easier to manage your money on the go. It means you can do your banking on the move from most internet-enabled mobile devices - either using our app or via your mobile device's browser.

Find out more and get started with Mobile Banking

Telephone Banking
You can call our automated Telephone Banking service on 03459 758 758.

Use this quick service to:

• Check your balance and recent transactions
• Pay your bills
• Transfer money
• Check your Direct Debits or standing orders

And you can speak to one of our advisers if you have a more complex query between 8am – 8pm Monday to Sunday.

Find out more about Telephone Banking

These services are available if you are over 16.

A joint account is simply a bank account in the name of two or more people. You can either convert your existing bank account into a joint account by adding someone else to it, or open a new account in two people's names.

Click here for more information on TSB Joint Accounts

• Added Value Accounts can only have up to two insured account holders on the account. Other parties such as appointed representatives can be added, but they will not benefit from the insurances. 
• To enable the Added Value Account to operate, TSB share limited account details with the insurers. This means we only share one address per account with the insurers.

Benefits

• Convenient way to share outgoings like shopping, bills, mortgage or rent payments
• You'll both get your own Visa debit card for payments and cash
• You can still keep your own current account and open an additional TSB joint account, and move money between the two accounts easily

Important things to remember

Along with the benefits of opening a joint account, there are also extra responsibilities. Here are a few things to consider:

• Each person can make withdrawals, use cash machines or apply for an overdraft without needing the other's approval

Apply for a joint account

You can open a joint account or add someone to your existing account at your nearest branch. You'll both need to go into a branch so that you can provide identification in person.