If you’ve already opened a current account, then it’s quick and easy to move everything to TSB. We’ll do all the hard work, you just need to let us know a few details.
Switch in 7 days
It's quick and easy. We'll work with your old bank to completely switch your bank account in just 7 days.
Everything is taken care of
From credits to debits, we'll move all your incoming payments, Direct Debits and standing orders.
You’re protected
You're backed by the Current Account Switch Guarantee. If anything goes wrong, interest and charges are refunded.
Recent switch terms and conditions
This offer was removed from sale 10 September 2024.
Get £100 bonus for switching, up to £90 in cashback, plus a reward for staying until April 2025.
1 - To qualify for the £100 switcher bonus:
- Apply for a new TSB Spend & Save or Spend & Save Plus account and start a full switch between 1 August 2024 and before the offer is withdrawn.
- The switch must be initiated before the offer is withdrawn and complete within 21 days of you requesting it.
And by 27 September 2024, you need to:
- Log into the TSB Mobile Banking App at least once
- Make a minimum of 5 payments (of any value) using the debit card on your new account
- Once you've done all of this, we'll pay your £100 bonus between 15 and 25 October 2024.
2 - To earn up to £90 cashback:
- To qualify for cashback, make at least 20 debit card payments each calendar month
- If you’ve switched and met the criteria in section 1 above, we’ll triple your cashback to £15 a month for the first 6 months
3 - Choose 1 of 3 rewards:
- Complete section 1 and make 20 debit card payments in March to choose your reward in April 2025:
- A night away for two at a choice of hotels including Mercure
- 2 ODEON cinema tickets each month for 3 months (6 tickets in total)
- NOW Entertainment Membership for 6 months.
Read the full Switch Terms & Conditions
This offer was removed from sale 24 June 2024.
Get £100 bonus for switching, up to £60 in cashback, plus a reward for staying until January 2025.
1 - To qualify for the £100 switcher bonus:
- Apply for a new TSB Spend & Save or Spend & Save Plus account and start a full switch between 23 May 2024 and before the offer is withdrawn.
- The switch must be initiated before the offer is withdrawn and complete within 21 days of you requesting it.
And by 5 July 2024, you need to:
- Log into the TSB Mobile Banking App
- Make a minimum of 5 payments using the debit card on your new account
- Once you've done all of this, we'll pay your £100 bonus between 17 and 31 July 2024.
2 - To earn up to £60 cashback:
- To qualify for cashback, make at least 20 debit card payments each calendar month
- If you’ve switched and met the criteria in section 1 above, we’ll double your cashback to £10 a month for the first 6 months
3 - Choose 1 of 3 rewards:
- Complete section 1 and make 20 debit card payments in December to choose your reward in January 2025:
- A night away for two at a choice of hotels including Mercure
- 2 Odeon cinema tickets each month for 3 months (6 tickets in total)
- NOW Entertainment Membership for 6 months.
Read the full Switch Terms & Conditions
How to switch to TSB
New to TSB or ready to make us your main bank? Switching your current account to us takes just 7 days.
Day 1: Open an account and start your switch
- First, make sure your current bank account is part of the Current Account Switching Service
- If you haven’t already, open the TSB current account you want
- When you have a TSB account, simply complete the switcher form to get started
- That's all you need to do - we'll let you know when your switching request is approved
Day 2 - 6: We'll set up your account
- We’ll move all your Direct Debits, standing orders and remaining money from your old account to your new TSB account
- You use your old account until day 6 but if you set up any new regular payments they won't be transferred to your new account
Day 7: Your switch is complete!
- Everything's been switched over and you're good to go
- All your direct debits, standing orders, and remaining balance is now with your new account and your old account is closed
What does the Current Account Switching Service include?
With a full switch, we'll take care of:
- Moving your account balance to the new account
- Closing your old account. You can still use it up to day 6 of your switch, but any new payments set up during the switch won't be transferred
- Copying over the details of everyone you've sent payments too (your payees)
- Transferring all your active Direct Debits and standing orders to your TSB account. We'll also give the sender your new details
- Redirecting regular income like salary, pension, or benefits payments to your new account
- Adding a redirect so any payments to your old account automatically go to your new one
You'll still need to:
Transfer any bills or payments that use your debit card details, for example streaming services and subscriptions. You'll need to update your card details with each provider
Move any existing arranged overdrafts. You'll need to apply for a new arranged overdraft with us (you can do this when you open your new account)
Change your payment details on Apple Pay or Google Pay. You'll need to update these yourself within the apps
Set up access to your account for any third parties
Start your switch
To move your current account, you’ll need:
TSB current account sort code and account number
Your old bank sort code and account number
Your old debit card number (if applicable)
More information
We use Adobe Sign for this kind of request. Adobe will pass the information you provide to us in a secure manner and won't process it in any other way. Information on how we use your data can be found in our Data Privacy Notice.
Any questions?
You can switch your bank account as often as you’d like. However, opening multiple bank accounts or frequently switching your account can lower your credit score.
If you’re already switching your bank account to another provider, you’ll need that switch to complete first. If you try to switch your account while another one is still happening, it could cause delays or issues with your application.
Using the Current Account Switch Service (CASS) online you can switch a current account from another provider to us. Not all banks are participants of CASS. You can check if your current provider is a CASS participant before applying to switch to us here.
If you want to switch from a provider who isn’t a Current Account Switch Service participant, we can still organise the switch but it may take a little longer. Applications to do this are available in a TSB branch. We recommend you book an appointment before visiting the branch. Please call our telephone banking team on 0345 975 8758 to book an appointment.
For Savings switches, please contact the branch. Alternatively ISA switches are available online.
Once your switch is complete, all payments sent to or from your old account will be redirected to your TSB account for at least 3 years. We’ll also contact the sender and give them your new details.
Recurring card payments are not moved as part of the Current Account Switch Service. To change these payments please contact your service provider directly and change your account details with them.
A recurring card payment is a regular payment that's linked directly to your card. Common examples include streaming services and subscriptions. This is different to a Direct Debit or standing order, which is linked directly to your account.
You can switch your joint Current Account from your old bank in to TSB providing that your new TSB Current Account is also a joint account. You can also switch your sole account into a joint account, however you can’t switch a joint account into a sole account.
We may be able to provide facilities to pay off any existing overdraft you may have, subject to our normal lending criteria. If you agree an overdraft limit with us it may not match that offered by your old bank. If you do not come to an agreement with us you will need to make separate arrangements to repay any balance owed with your old bank.
Please be aware your old bank is entitled to use any funds it receives in settlement of the debt on your old account.
Yes, you can still use your old bank account up until day 6 of the switch. If you set up any new payment arrangements on your old bank during the switch these will not be transferred.
Your old bank account will automatically close as part of the 7 day switching process. This ensures payments made to your old account can be redirected to your new account. If your old account is overdrawn or has pending transactions on the day the switch completes the account will stay open until the balance reaches zero.
If you want to keep your old account open you can use the Payment Transfer Service to move any payments you want, to your new account. This can only be done in a TSB branch and will take longer than 7 working days. We recommend you book an appointment before visiting the branch. Please call our Telephone Banking team on 0345 975 8758 to book an appointment.
To cancel the switch completely, you need to let us know at least 7 working days before your switch date. After that, only certain elements can be cancelled depending how far through the process we are.
As part of the 7 day switch there is a redirection on your old bank account. This means credits to your old bank will be forwarded to your new bank within 24 hours. This includes debit card refunds, however, these can take a little longer. If you receive a credit after 3pm Friday, weekends or bank holidays these will be forwarded the next working day.
The Payment Transfer Service lets you manage your account transfer. You tell us which parts of your old account you want to move, including any balance. To use the Payment Transfer Service, please visit one of our branches.
Set up by the government, their independent service is free to use. If the financial firm you've used has gone out of business and can't pay your claim, the FSCS can step in to pay compensation.
Important information
TSB adheres to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.
To read more about our lending commitments to you, please click here to read the leaflet.
*AER (variable) means Annual Equivalent Rate. AER (variable) illustrates what your interest rate would be if interest was paid and compounded each year. Gross rate is the contractual rate of interest payable before the deduction of income tax.
