CHAPS

Guaranteed same-day payment of cleared funds in the UK (fee applies). CHAPS is an electronic, bank to bank payment system that guarantees same business day payment providing the funds are released before 4:40pm.

Features and benefits

Fast, reliable and secure method of guaranteeing same business day payment of cleared funds in the UK
Payment is made from one account to another on the same business day
Funds are cleared on day of receipt
Built-in security
Nationwide service
Sterling payments only
Payments are unconditional, and once made, cannot be recalled
Payments can be made for any amount, so there's no need to worry about cheque guarantee limits
Easy to arrange
Money is received on the same business day, and can therefore be drawn against immediately

Useful Documents

Important information about business banking

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Monday to Friday 8am to 6pm

Saturday 9am to 2pm (excluding UK public holidays).

If you have a hearing or speech impairment you can contact us using Text Relay or Textphone on 0345 835 3852 (lines are open 8am – 6pm Monday to Friday, 9am – 2pm Saturdays).

Your Business Banking Call Centre is available from 8am to 6pm Monday to Friday and 9am to 2pm Saturday (excluding UK public holidays).

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Not all telephone banking services are available 24/7.

TSB Bank plc. Registered Office: Henry Duncan House, 120 George Street, Edinburgh, EH2 4LH. Registered in Scotland, no. SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB adheres to The Standards of Lending Practice for business customers which are monitored and enforced by the Lending Standards Board. Read more about our lending commitments to you (PDF, 400KB).

TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. (Please note that due to the schemes' eligibility criteria not all TSB business customers will be covered by these schemes).

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