Help and Support

Ways to Bank

Mobile Banking

Online Banking

Branch Banking

Post Office

Paperless Banking

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Interactive help guide

How can we help?

Need to talk to us?

Chat

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Fastest

Login to the TSB Mobile Banking App to chat to our agents. We're available 8am-5.30pm Monday to Friday. Our fraud team is available every day, 8am-9pm.

Call

For details on operating hours please visit our contact us page.

Branch

Opening days and hours vary. Find a branch to check opening times.

Simple steps to set up the TSB Mobile Banking App

Download the app

Click Log in / Register

Follow the on-screen instructions to set up your digital banking

App QR code

Put things right

If there is anything you are unhappy about, get in touch and we’ll do our best to put things right.

Make a complaint

Service status

Get up to date information on our services.

Check service status

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.

Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Not all telephone banking services are available 24/7.

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