If you’re having problems accessing our Mobile app or Internet Banking, follow our interactive help guide to get back online.
Help and Support
Looking for help? Use the search bar at the top of the page to find answers to your questions, explore how-to guides, or browse our articles.
Need to talk to us?
Chat
Fastest
Login to the TSB Mobile Banking App to chat to our agents. We're available 8am-5.30pm Monday to Friday. Our fraud team is available every day, 8am-9pm.
Call
For details on operating hours please visit our contact us page.
Branch
Opening days and hours vary. Find a branch to check opening times.
Simple steps to set up the TSB Mobile Banking App
Download the app
Click Log in / Register
Follow the on-screen instructions to set up your digital banking
Put things right
If there is anything you are unhappy about, get in touch and we’ll do our best to put things right.
Service status
Get up to date information on our services.
