We understand that some conditions such as autism or asthma aren’t obvious to other people. And that includes our staff, of course. So please tell us and we’ll help where we can.
Let us know in branch
If you’re in branch, let staff know so they can:
- Give you a private room to think in
- Lend you a helping hand
- Give you more time to make decisions
Ask for a Sunflower lanyard
Ask a staff member for a free Hidden Disability lanyard. This is a simple way of letting people you might need a bit of extra support it’s recognised in many shops and businesses.
Help from a friend or relative
If needed, you can nominate someone to help you with your banking. To do this, visit your local branch or use the 'third party online form’ below
Power of attorney
If you’re looking to set up a power of attorney follow the link or call the number below
Learn more about power of attorney
Or call to find out more on 03459 758 758, lines open 8am - 8pm
Bank with us digitally
You can do a lot of banking without calling or coming into branch by using our mobile app or Internet Bank. Get our mobile banking app in the usual app stores.
Important information
Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the US and other countries. Apple Pay and Apple Watch are trademarks of Apple Inc. Google Pay is a trademark of Google LLC. Android, Google Pay, and the Google Logo are trademarks of Google LLC.
