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Extra support if you ever need it

We want to make banking easy for everyone. So if you’re living with a disability, facing a serious life challenge or struggling to make ends meet, please let us know. We have several ways to provide you with extra support.


Banking help for

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Life's challenges

We can support you if you’re faced with these challenges. Please click through to see how.

Sudden reduction of income

Domestic or financial abuse

Serious illness

The death of someone close

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The cost of living

If money issues are getting on top of you, we can help. Our experts can help you budget more effectively and even lower your payments.

Money Worries

Persistent debt

Gambling

 


Caring for someone?


Are you a carer for someone? Or being cared for? If so, we have ways to make managing money easier, and can help you find handy grants and discounts.

Learn more

Ways to tell us you need support

Please don’t hesitate to contact us. Remember, whatever you tell us is confidential. We only use it to help you access our services better. It won’t affect your credit score.

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Chat to us in the app

We can make it easier for you to communicate what you need to

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Call us

Call us anytime any day of the week between 8am and 8pm

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Visit a branch

Come in and talk to us at your nearest branch

Support from outside TSB


These pages will help you access our banking. But other charities and professional services can give you broader and deeper support. 

Find help outside TSB